How High Performers Speak With Empathy
Weak communication skills WILL destroy your career
Your words either build bridges or burn them 🚨
I learned this after thousands of difficult talks:
The way you communicate is the key to your success.
Here’s what top communicators do differently:
When managing tensions:
❌ Calm down
✅ I understand this is frustrating
When giving feedback:
❌ You’re doing this all wrong
✅ Can I share some suggestions?
When challenged:
❌ Trust me, I know what I’m doing
✅ Here’s why I believe this approach works
In team discussions:
❌ You always mess this up
✅ I noticed this happening recently
Receiving criticism:
❌ That’s just how I am
✅ I’ll work on improving that
When disagreeing:
❌ That’s not my problem
✅ How can I help?
During conflicts:
❌ You wouldn’t understand
✅ Let me explain it differently
Facing obstacles:
❌ It’s out of my hands
✅ Here’s what I can do
Offering advice:
❌ If I were you…
✅ Here’s what worked in my experience
Setting boundaries:
❌ I can’t deal with this right now
✅ Let’s schedule time to address this properly
When overwhelmed:
❌ I hate to bother you, but…
✅ I need your help with this
Miscommunication:
❌ I thought you knew
✅ Let me share the details
Most people get frustrated at work.
Understandable.
But here’s the truth:
It’s not what you say—it’s how you say it.
Be direct. Be kind. Be clear.