What Empathy is-What Empathy is not

Being a results-driven and an empathetic leader are frequently seen as opposites.

As leaders, we set the tone for our organizations, an empathetic approach not only enhances team dynamics but also contributes to customer satisfaction and business success.

Ultimately, in an era of increasing “AI adoption” and living “electronically” achieving any success will require a strong organizational culture that combines results and empathy.

Creating better outcomes employs one to achieve the other, the two are not mutually exclusive.

The foundation for embracing this concept begins with understanding what empathy encompasses.

Jessica Luna- wonderfully illustrates the popular misconceptions around what empathy IS or IS NOT …

Do you have a full understanding of empathy?